A property manager or co-host account is one invoice and one point of contact for every listing in a portfolio, priced per property rather than as a flat bundle. Hollywood STR Cleaning covers all 12 areas near Hollywood, FL, so a manager with units spread across the metro deals with one crew instead of a different vendor at each address.
Managing listings spread across the 12 areas this business covers usually means separate cleaners, separate text threads, and a different definition of 'guest-ready' at each property. A portfolio or co-host account collapses that into one crew and one standard — the same reset whether the unit sits in Hollywood proper or out at the edge of the coverage map.
Hollywood STR Cleaning still treats every property on the account as its own job — its own checklist, its own par levels for supplies, its own note if the lockbox code changed — but the manager gets one invoice and one point of contact instead of coordinating each unit separately.
Does every property get the same cleaning standard, or does it flex by owner?
Each unit on a portfolio account keeps its own checklist — a two-bedroom condo doesn't get graded against a four-bedroom house's requirements — but the baseline reset is identical across every property on the account, no matter which of the 12 areas it's in. If one owner wants extra detail — a specific towel fold, a particular restock brand — that note travels with the property, not with whoever happens to answer the phone that week.
What happens when two of my changeovers land on the same day?
A portfolio account gets scheduled as one block once checkout and check-in windows are known for each property, so overlapping same-day turnovers across a manager's listings get planned as a single route instead of two separate last-minute calls.
If a same-day conflict does show up — a guest extends a stay, a booking shifts — the manager's single point of contact hears about it first, not each property owner separately.
Who do you call if a decision needs to be made on the spot?
The account has one contact designated up front — usually the manager, sometimes a co-host splitting responsibilities with an owner — and that's who gets the call when a turnover turns up something that needs a decision: a maintenance issue, a supply run, a guest complaint that came in mid-clean. Individual property owners aren't looped in unless the manager wants them to be.
Do I need a minimum number of properties to open a portfolio account?
No — a manager with two units gets the same consolidated invoice and single point of contact as one running a dozen properties across the 12 areas this business covers. The account scales up as properties are added; there's no threshold to hit first.
How is a portfolio account priced?
Each property is still quoted individually by size, the same way a standalone turnover would be — turnover rates published by other cleaners near Hollywood, FL typically run $125–$500 depending on bedroom count. The portfolio account combines those individual per-property charges into one invoice rather than replacing them with a flat rate.
Do I get one report for the whole portfolio, or one per property?
One per property. Anything flagged at a turnover — damage, a low supply, something that needs the owner's decision — gets tied to that specific address so it doesn't get lost in a combined summary, even though the invoice itself is consolidated.
Can I add or drop a property from the account without renegotiating the whole thing?
Yes — a property can be added to or dropped from a portfolio account on its own. The account isn't a fixed bundle, just consolidated billing and one contact for however many properties are on it at a given time.